Privacy Policy

1. Introduction

CallRescue24 (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, or use our virtual receptionist and call-answering services (the “Services”). By using our website or Services, you consent to the practices described here.

2. Information We Collect

We may collect the following types of information:

• Information you provide: name, company name, email address, phone number, website, industry, job volume, and any details you submit through our forms or in conversation with our team.
• Call and message data: information related to calls and messages handled on your behalf, including caller details, transcripts or summaries, timestamps, and routing instructions you provide.
• Usage data: pages visited, referring URLs, browser type, device information, and approximate location derived from IP address.

3. How We Use Your Information

• To provide, operate, and maintain the Services.
• To onboard you, contact you about your trial, and respond to inquiries.
• To send service-related notices, follow-ups, and onboarding communications.
• To improve our website, Services, and customer experience.
• To comply with legal obligations and protect our rights.

4. SMS / Text Messaging Practices (A2P 10DLC)

As part of our Services, we may send text (SMS) messages to you using an Application-to-Person (A2P) messaging program. The following terms apply to any SMS program you opt into:

• Opt-in: You opt in to receive SMS messages by providing your mobile number on our forms, requesting a test drive or trial, or otherwise consenting in writing or verbally.
• Message frequency: Message frequency varies. You may receive onboarding, scheduling, and service-related messages. Typically no more than a few messages per week, but exact frequency depends on your interactions with us.
• Opt-out: Reply STOP to any message to cancel at any time. You will receive a confirmation that you have been unsubscribed.
• Help: Reply HELP at any time for assistance. You may also email hello@FireTheBeep.com for support.
• Carrier disclaimer: Message and data rates may apply. Your mobile carrier's messaging and data rates may apply to messages you receive from us.
• Carriers are not liable: Mobile carriers are not liable for delayed or undelivered messages.

We do not share your mobile information with third parties for marketing or promotional purposes without your consent, other than as required to deliver our messaging program or as permitted by law.

5. How We Share Information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, CRM, and messaging platforms), with your consent, or when required by law. Any third party we share data with is bound to protect your information consistent with this policy.

6. Data Retention & Security

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To exercise any of these rights, contact us at hello@FireTheBeep.com.

8. Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: